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It’s time to change the PHE and RCC roles

Some traditions have been around for so long that inertia makes it difficult to significantly alter them in any meaningful way. This phenomenon has presented problems for Stanford’s residential staff roles: resident assistants (RAs), peer health educators (PHEs) and resident computer consultants (RCCs). The responsibilities and job structure in place for each of these positions…

Dear RCC…

That said, despite my psychology major, I’m not a complete rookie when it comes to computers—I grew up in the Silicon Valley, took CS 106A and recently learned how to embed GIFs in Gmail. However, my ability to troubleshoot Wi-Fi connectivity is still limited to opening Chrome, Googling “Hello,” and if all else fails, removing the battery. Nevertheless, I owe it to my future residents to treat this position as a learning experience rather than a surefire way to avoid the Draw, so I have created a “Dear RCC” column to practice my duty as a computer consultant and to encourage other RCCs to brainstorm solutions to even the trickiest of problems.